Smart organizations are technically advanced, analytical, attuned to metrics, and are economically savvy. They know markets, trends, media, and their product really well. Smart organizations are “experts.”
Healthy organizations are comprised of disciplined people committed to the organization’s core vision and values. They have rigorous discussions about the most important questions and ideas. They foster high levels of trust. Engagement is high because morale is high, and the leadership fosters a “psychologically safe” culture.
Smart organizations use their people. Healthy organizations empower their people.
Smart organizations use extrinsic pressures. Healthy organizations foster intrinsic motivations.
Smart organizations do not always become more healthy. Healthy organizations always become smarter.
Smart organizations analyze the way. Healthy organizations find a way.